32One Media Client Service Agreement
Updated: April 28, 2026
This Client Service Agreement ("Agreement") governs the purchase of advertising sponsorships, video advertisements, spotlight video production, and related services from 32One Media. By completing checkout and selecting “Accept,” the Client agrees to the terms below and acknowledges that this constitutes a legally binding electronic signature.
1. Services & Scope
The Client agrees to the services and deliverables as detailed in the Order Summary at checkout.
Services purchased through 32One Media may include advertising sponsorships, video advertisements, community spotlight video production, and/or GEO business directory listings, depending on the package selected in the Order Summary.
32One Media agrees to provide services including, but not limited to:
• Spotlight video production
• Video advertisement production (15 or 30 second ads)
• Advertising placement within broadcasts
• Logo placement within programming
• Business listing within the 32One Media GEO Business Directory
• Article association on 32onemedia.com within selected market(s)
• Distribution across 32One Media platforms
Content placements may occur across:
• live broadcasts
• highlight clips
• social media content
• digital programming
• other 32One Media media properties
GEO Business Directory listings and associated content are provided for the duration of the contract term as specified in the Order Summary.
Unless explicitly stated in the Order Summary at checkout, sponsorships do not include category exclusivity.
Services requested outside the Order Summary will be billed at 32One Media’s standard hourly rate of $150 per hour.
2. Broadcast Rights & Programming Availability
Advertising placements occur within 32One Media broadcasts and programming that 32One Media is authorized to produce and distribute.
Certain games, including but not limited to postseason, tournament, or championship events, may be excluded due to league restrictions, venue policies, or third-party broadcast rights.
If a scheduled broadcast is unavailable due to such restrictions, advertising placements may be fulfilled through other qualifying broadcasts or programming during the contract term at the discretion of 32One Media.
3. School & League Relationship
32One Media’s broadcasts and programming are subject to permissions granted by participating schools, leagues, and venues. These permissions may change from time to time.
If a school, league, or venue restricts or terminates broadcast rights, 32One Media may fulfill advertising placements through other qualifying broadcasts, programming, or digital content within the Client’s selected market or comparable programming at its discretion.
Such changes shall not constitute a breach of this Agreement.
4. Production & Creative Approvals
Production Standards
All video content, including spotlight videos and video advertisements, will be produced according to 32One Media’s professional production standards.
Creative Control
32One Media retains final creative control over the technical execution, editing, and integration of all video content and advertising placements.
Production Time
Each scheduled video shoot includes up to one (1) hour of on-site filming unless otherwise specified in the Order Summary.
Additional filming time beyond the included production window will be billed at $150 per hour.
Delays caused by the Client, including late arrivals, lack of preparation, or unavailable personnel, will count toward the allotted production time.
Unused production time does not roll over or carry forward.
Revisions
Each produced video (including spotlight videos and video advertisements) includes one (1) round of minor edits.
Minor edits include text, timing, and small content adjustments.
Additional edits, revision requests beyond the included edit, or material changes will be billed at $150 per hour.
Requests for new concepts, scripts, or significant structural changes will be considered additional production work.
Additional Production
Any additional filming sessions, reshoots, or production time beyond the originally scheduled shoot will be billed at $150 per hour.
Scheduling
The Client agrees to cooperate with reasonable scheduling requests for filming and asset delivery. Failure to provide necessary materials or availability may delay production.
If delays are caused by the Client, 32One Media is not obligated to provide make-good advertising placements or refunds.
5. Payment Terms
Payment will be billed either monthly in advance or in full at checkout, as specified in the Order Summary.
By purchasing services, the Client authorizes 32One Media to charge the payment method provided for recurring payments during the term of this Agreement.
Failure to maintain a valid payment method may result in suspension of services.
Accounts more than 30 days past due may be referred to collections. The Client agrees to pay all reasonable collection costs, administrative fees, and legal expenses incurred.
6. Term & Automatic Renewal
For sponsorship services, the contract term shall be the fixed term specified in the Order Summary at checkout.
This Agreement will automatically renew for successive terms equal to the original contract term unless written notice of non-renewal is provided at least thirty (30) days prior to the end of the current term.
Spotlight video and one-time production services do not automatically renew unless explicitly stated in the Order Summary.
Renewal payments will continue to be billed to the payment method on file unless proper cancellation notice is received.
7. Cancellation & Non-Refundable Policy
Non-Refundable
All payments made under this Agreement are non-refundable.
Early Termination
For sponsorship services, if the Client cancels after the contract term has begun, the Client remains responsible for payment of the remaining balance of the current contract term.
For spotlight video and one-time production services, cancellation after booking or checkout does not entitle the Client to a refund unless otherwise agreed in writing.
Non-Renewal
Clients may opt out of renewal by providing written notice at least 30 days prior to the end of the current term.
8. Client Responsibilities
The following provisions apply only to sponsorship services and video advertisements.
The Client represents and warrants that:
• all advertising and video content is lawful
• all claims are truthful and not misleading
• the Client owns or has permission to use all logos, trademarks, and materials provided
• content does not infringe on any third-party rights
The Client grants 32One Media permission to use its name, logo, and materials for advertising placement, directory listing, article association, and promotional purposes.
9. Content Standards
The following provisions apply only to sponsorship services and video advertisements.
32One Media reserves the right to reject, remove, or modify content that it determines to be:
• unlawful
• misleading
• offensive
• inappropriate for school or community audiences
• inconsistent with community standards
10. Brand Protection/Morals Clause
32One Media reserves the right to suspend, remove, or modify advertising placements or content if the Client engages in conduct that could harm the reputation of 32One Media, participating schools, or the communities served.
Such action shall not constitute a breach of this Agreement.
11. Intellectual Property
32One Media retains ownership of all raw footage, project files, production assets, and GEO directory structure and formatting.
The Client is granted a non-exclusive license to use final delivered video advertisements and spotlight videos for marketing purposes.
32One Media reserves the right to use all produced content for promotional, portfolio, and marketing purposes.
12. Advertising and Content Performance Disclaimer
32One Media makes no guarantees regarding audience size, impressions, or business results.
13. Limitation of Liability
32One Media shall not be liable for interruptions or delays caused by:
• weather
• technical issues
• venue restrictions
• game cancellations
• scheduling changes
• third-party platform issues
No refunds will be issued under these circumstances.
14. Indemnification
The Client agrees to defend and indemnify 32One Media from any claims arising from:
• advertising or video content
• trademark or copyright disputes
• false or misleading claims
• legal violations
15. Force Majeure
32One Media shall not be liable for failure to perform due to events beyond its control, including but not limited to natural disasters, weather, pandemics, or government action.
16. Governing Law
This Agreement shall be governed by the laws of the State of Rhode Island.
17. Dispute Resolution
Disputes shall first be attempted through mediation and, if unresolved, through binding arbitration in Rhode Island.
18. Modification of Terms
32One Media reserves the right to update these terms. Updated terms apply to future purchases.
19. Electronic Acceptance & Binding Agreement
By clicking “Accept,” completing checkout, or submitting payment, the Client acknowledges that they have read and agree to this Agreement, and that such action constitutes a legally binding electronic signature equivalent to a signed written contract.
